FAQ
We get new models every week or every other week.
All leather garments are made of 100% vegan leather.
Restocking depends on the production process and demand for the item. However, as a rule, the goods are back in stock after about 20 days.
To see the prices you need to register and wait until we verify your account. If you do not have a VAT number, please contact us and attach your business license to info@may-gem.com. Once you receive your confirmation email, you will be able to view the prices and start your purchase.
Due to the high number of registration requests we try to process your request as soon as possible. If you are still unable to log in after 24 hours, please contact us by email info@may-gem.com.
The minimum order quantity per item is 2 pieces, unless otherwise specified.
Payment & Shipping
Paypal, Mastercard, Visa, Sofort, Bank transfer, Klarna Pay Now, Bankcontact, IDEAL
If you choose to make a bank transfer, please make the payment as soon as possible. If your payment is not received within five (5) business days, we will send you a reminder email. Please note that it may take up to 2 business days for a wire transfer to appear in our account. The open order will be cancelled if we have not received payment within 7 working days.
Please inform yourself about the shipping costs on the Shipping & Returns page.
Refund & Return
No, we will only accept damaged items within 7 days of receiving your package.
For our return policy on damaged goods, please read our return policy.
The retailer must bear the cost of returning the products.